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March 2005

Easter Pics

Mar/29/2005 11:59 AM

Brian sent me some pics taken on Easter, here are some of them:

Hailey and Hannah Standing
Hailey and Hannah Steps
Hailey and Hannah
Lot's of People

Firefox, The Flame Went Out

Mar/23/2005 10:10 PM

Possibly ironic, but today Firefox stopped cooperating with the extensions installed and now all is lost. I just got done posting about what I had installed, which is good as I now have a good source to go to reinstall them. But, I have actually been running most of these for a long time. It's been about six months since I have been soley using Firefox, and I quickly started to pile up all the useful extensions that it has.
Today, two of my extensions had updates, one was ForecastFox, I can't remember the other. I installed both as normal, but then later in the day I noticed more ads than I was used to. Some really annoying ones. As I went to go use the great Adblock extension to get rid of them, I noticed that it wasn't there. So, I check the extension list, and it was showing. Checked settings. Was enabled. Closed out of Firefox and restarted it to see if that did anything. One thing it did was instead of bringing up my previously loaded tabs, it brought up my homepage. So, Adblock was still not working, and it seems that Sessionsaver wasn't working either. At this point I was irritaed, so I tried to 'deinstall' the Adblock extension. (Most extensions you can just uninstall from the list, this one has a deinstall option, so I tried that). Needless to say, I could go on and on about how everything went downhill after that. But, now I hve the extension list working, none of the extension work now though, and I can't access any options. Fortunatly all my bookmarks are still there. When I get home, I will have to work at cleaning all the extensions out of my profile and try to reinstall. Sounds like a pain. I have long feared that all these extensions would eventually topple over, and it seems that it's possible for that to happen.

Firefox Extensions I'm Currently Using

Mar/17/2005 01:06 PM

You might say I am an extension junkie. I didn't quite realize quite how many extensions for Firefox I had installed until just recently. It seems that I have a total of 48 running right now. Here are the ones I currently have installed:

Brain Teaser

Mar/14/2005 10:40 AM

So, last night at work was really slow, so my boss took me off the phones so I could do some "WebU's". These are online training courses we have. I have already taken all the actual educational ones and all the ones that are required for every possible promotion. So, now I am stuck doing things like "Word 2000 basics" and "Time Management". One I was taking last night was "Self Development - Balancing Your Personal and Professional Life". basically, you just keep clicking through screen after screen until you get to some tests that are fairly simple, it doesn't require you to actually read the previous 40 pages. Except, I came across the following question:

Trick Question

As you can see, I got it wrong. I choose 'A', but the correct answer is 'B' :\ I just had not seen such a bad question. Makes no sense. At this point, I just had to take a screen shot. Plus, it was around 10PM and I had been taking these pointless tests since about 7PM, so I was in a zombie-like daze. I thought might had been losing it.

Cameron's Thoughts Mozilla Search

Mar/11/2005 02:09 PM

Not that this is something that is needed, but I just wanted to test this out. I created a Mozilla search plugin for this site. This works in any Mozilla-based broswer such as Mozilla, Firefox, Camino, or Netscape. Simply download the plugin, and searching this site is a breeze. I plan on making some more, and updating some existing plugins that no longer work. Check out this page for a link to install the plugin.

Why does PC support stink? Too Many PEBKAC Issues

Mar/04/2005 08:59 AM

I have never heard of this clown before, but he is apparently "in the industry". Charles Cooper from CNet decided to ask the question, "Why does PC support stink?". He is under the impression that his support issues with Symantec are all Symantecs fault and are a prime example of the tech support field.

All he really shows in this article that he wrote is that most problems people have with their computer all come down to the same issue. This is something that causes more computer trouble than all virus's, spyware and Microsoft bugs combined. This issue is something called PEBKAC. Problem Exists Between Keyboard and Chair. What do I mean by this? All headaches that Charles had were all user problems and misunderstandings. Not problems that Symantec caused. What Charles was upset about was he was being charged for calling tech support. Symantec makes no hidden claims in what the charges are. Go to their support page.

Fee-based Technical Support $29.95 per incident, 6 A.M. to 5 P.M. PT, Monday through Friday (Fee may be waived if Support Representative determines that the issue was caused by the product.)

Virus Removal Support $39.95 - $69.95 per incident, 6 A.M. to 5 P.M. PT, Monday through Friday

That seems pretty clear to me. But, what is the other thing that Charles was upset about. Oh yea, he had to wait for two hours on hold. And, he called on a Sunday. But, the hours listed show they offer support Monday-Friday. I would say he is lucky anyone ever answered. Does this guy think the world should just serve him however he wants whenever he wants at his terms? If they state that they offer support at a certain amount at certain times, that's what will happen. Don't complain because you can't comprehend basic English.

Now, don't get me wrong. I am not saying that nothing is wrong with Symantec at all. That is quite a bit of money to pay for support. At the same time, computer support is just expensive. But, that's why you shouldn't purchase software if you don't agree with the terms of the cost's assoicated with using and supporting the product. I mean, there are alternatives to Norton Anti-Virus. Acutally, there are some pretty decent free one's such as AVG and Avast. At least if you went that route, you wouldn't feel so ripped off if you didn't get something for free that you were execpting.

Update (03-07-05 12:09PM):I made an update to this post to correct a mis-statement of mine that was incorrect.